FAQ’s
Your questions about our products answered:
How can I get updates about incoming products?
We will post on socials however our email list does usually get the first heads up, it’s easy to add yourself to the list via the box at the very bottom of the website, we won’t pepper you with emails, we just share updates and coming soon products from time to time
Does sold out bedding get restocked?
Not always, we aim to design lots of beautiful new styles to give as many varieties of gorgeous designs that we can. Therefore, a majority of our bedding products are actually limited edition and may not be repeated in the future. Our Very popular stonewashed solid sets are one's that we will continue to re stock.
Are the prints limited edition?
At this stage, yes, the majority of patterns change with each release, we will be rotating our patterns in production to broaden our design choices for our customers, we do have some staple regular designs that we bring back with each release
Is the mink lining hot?
We incorporated the mink lining to add plushness, comfort and warmth without having to have a bulky doona, the mink lining does keep you warm but not uncomfortably so and it keeps the bulkiness of the doona down. A lot of people fear the mink, but all absolutely rave about it after an amazing night's sleep. Personally, we use the mink lined sets year-round in our family
What are the doonas lined with?
We have selected an allergen free 350smg recycled fiberfill, which offers year-round comfort for all seasons. This is stitched in so that there are no lumps when washed and they retain their shape perfectly
Is it machine washable?
Absolutely! we totally understand the need for easy, quick drying bedding. We recommend only using machines without the center pillar (agitator) and completely detaching the top and bottom sheets apart and evenly distributed in the washing machine. Select a gentler cycle to avoid any damage.
Line dry or lay flat over airer, on a sunny day it dries in very similar time to regular sheets. They can be tumble dried on low-medium heat, do not let it overheat/dry as this can affect the fluffiness of the filling
We would always recommend line drying over a tumble dryer for longevity of your bedding investment.
What size beds do they fit?
The main bed size fits both rounded and square mattress corners, we have allowed extra depth for mattress toppers and underlays for both bedding sizes.
These should fit “normal” beds at home as well, but as always double check your measurements, to be sure, but we have found that so far whatever we have put the bedding on works size wise, which is great!
I 'am trying to add 3 bedding sets to my cart, but it’s only allowing 1, does this mean there is only one left in stock?
Yes, that is correct, unfortunately we can’t sell what we don’t have, and some designs only have a very small qty left at the moment
Does the single/bunk size fit single beds at home?
They sure do! They fit the majority of standard single mattresses at home so can be used not only for adventures but convenience at home Aswell.
Where are your products made?
Our prints, patterns and designs are made right here in Australia, we support local designers by purchasing their patterns to use on our products. Often these designers are fellow small business owners so we support as many as we can.
We’re proud that a lot of our products are 100% Aussie designed and made, our Manchester and some of our other pieces of our range are ethically manufactured in China.
We have aligned ourselves with certified factories that pay their staff correctly and have been awarded for their working conditions. Some of the factories we work with produce products for some very, very big brands here in Australia and overseas.
Ensuring our products are high quality and well-made is essential so we only work with the best manufacturers that align with our ethical values, this means production takes longer because of the staff being looked after and the handmade nature of our products, however you can be assured that you are purchasing a high-quality product
Do you do custom sizes?
We do not have the ability to offer this service, the good news is however that our sets are extremely versatile and work on loads of different mattresses with no problem, as our products are manufactured not by us, we are unable to offer custom sized options. We will be releasing more king single and king size designs, and our main bed sets fit double, caravan beds and some queen beds as well
What is your return policy?
All care and effort are taken to ensure accurate representation of the product, without using filters etc. with the bedding in particular we are conscious of capturing the colour/design in all of the possible lighting conditions. Please ensure you are happy with the measurements and colour before purchasing as we cannot accept returns for change of mind.
What colour is the reverse side of the towels?
All of our bath/beach towels have a black and white triangle pattern as their backing, this hides any obvious stains and gives your towel two looks, our tea towels mostly have the same design on each side
What are the towels made out of?
Our towels are made from 20 recycled plastic bottles and are a waffle weft microfiber
Are there any special washing instructions?
We recommend washing before use to increase their absorbency, from an eco-conscious perspective we recommend a cold wash cycle and line drying.
Are the towels heavy?
When packaged in their contrasting drawstring bag, our standard sized towels weigh in at a little over 200grams
Caring for your Cotton Rug/Blanket
Caring for your bohemian cotton rug/blanket is effortless. Over time, washing will gently soften the yard. For everyday maintenance, spot clean using cold water and mild soap. When a thorough clean is necessary, opt for a cold, delicate machine wash. Always air dry the blanket by handing it. Steer Clear of harsh detergents, fabric softeners, soaking, dry cleaning or tumble drying. To prevent yarn snags, keep it away from rough surfaces.
Get in touch
To contact us directly please email: Admin@thewanderlustones.com.au
